VIBRO-LASER Worldwide Support

We guarantee product quality and offer service, support and calibration services worldwide.

Service center

Vibro-Laser headquarter in Republic on Korea is the primary Service Center for all repair needs. Before sending your measurement system for service or calibration, please reach out to your local distributor.

Additionally, ensure that your system is updated with the latest software version before sending it in for servicing.

401, 4th fl, Busan Knowledge Industry Center 2, Sinseon-ro, Nam-gu, Busan, South Korea 48480

Software download

Get the latest updates via easy web download or the app stores.

Add features just as easily by simply updating your license code to unlock new features.

Key Benefits of KC Certification

Enhanced Safety Assurance

Our products meet rigorous safety standards, providing customers with reliable and secure solutions

Market Trust

This certification demonstrates our commitment to safety, quality, and customer satisfaction, boosting trust in our brand

Global Competitiveness

KC-certified products strengthen our position in both domestic and international markets

Quality Excellence

KC certification guarantees that our laser alignment equipment adheres to high-quality manufacturing standards

Regulatory Compliance

With KC certification, our products align with Korean legal requirements, ensuring smooth market operations

Downloads

Browse through the VIBRO-LASER product guidelines and materials available in various languages.

Video tutorials

The tutorials cover all aspects of the alignment process, such as configuration settings, soft foot check, horizontal alignment steps, different measurement methods, live alignment, and more

Warranty

VIBRO-LASER warrants to Buyer that the Goods sold will be free from defects in material and manufacture under normal use.

Warranty commitment

VIBRO-LASER’s liability and Buyer’s exclusive remedy under this warranty is limited to the repair or replacement, at VIBRO-LASER’s election within two (2) years after date of shipment of Goods to Buyer.

Third-party goods

The warranty offered by the manufacturer of any third-party manufactured goods sold or supplied by VIBRO-LASER (such as, but not limited to, a PDA, Tablet PC, Laptop, or Smartphone) is the exclusive warranty applicable to such component sold in connection with the VIBRO-LASER Goods purchased.

Non-warranty cases

This warranty shall not apply to any Goods or the Goods parts in which VIBRO-LASER’s sole judgment have been repaired or altered outside VIBRO-LASER’s facilities in any way so as to affect the safety, function or reliability of the Goods or Goods parts, or has been subject to misuse, negligence, accident or other abuse.

Limited warranty

The warranty does not apply to consumables and parts that have a limited service life, such as batteries and other similar equipment components.

VIBRO-LASER Go Green initiative logo - supporting sustainable aviation fuel and carbon emission reduction

VIBRO-LASER supports the Go-Green initiative to reduce carbon emissions from transportation.

By using sustainable aviation fuel (SAF), we can cut CO2 emissions by up to 80% compared to conventional jet fuel. Our commitment to sustainability aims to protect the planet for future generations.

FAQ

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