VIBRO-LASER Worldwide Support
We guarantee product quality and offer service, support and calibration services worldwide.
Service center
Vibro-Laser headquarter in Republic on Korea is the primary Service Center for all repair needs. Before sending your measurement system for service or calibration, please reach out to your local distributor.
Additionally, ensure that your system is updated with the latest software version before sending it in for servicing.
Software download
Get the latest updates via easy web download or the app stores.
Add features just as easily by simply updating your license code to unlock new features.
Key Benefits of KC Certification
Enhanced Safety Assurance
Our products meet rigorous safety standards, providing customers with reliable and secure solutions
Market Trust
This certification demonstrates our commitment to safety, quality, and customer satisfaction, boosting trust in our brand
Global Competitiveness
KC-certified products strengthen our position in both domestic and international markets
Quality Excellence
KC certification guarantees that our laser alignment equipment adheres to high-quality manufacturing standards
Regulatory Compliance
With KC certification, our products align with Korean legal requirements, ensuring smooth market operations
Downloads
Browse through the VIBRO-LASER product guidelines and materials available in various languages.
Video tutorials
The tutorials cover all aspects of the alignment process, such as configuration settings, soft foot check, horizontal alignment steps, different measurement methods, live alignment, and more
Warranty
VIBRO-LASER warrants to Buyer that the Goods sold will be free from defects in material and manufacture under normal use.
Warranty commitment
VIBRO-LASER’s liability and Buyer’s exclusive remedy under this warranty is limited to the repair or replacement, at VIBRO-LASER’s election within two (2) years after date of shipment of Goods to Buyer.
Third-party goods
The warranty offered by the manufacturer of any third-party manufactured goods sold or supplied by VIBRO-LASER (such as, but not limited to, a PDA, Tablet PC, Laptop, or Smartphone) is the exclusive warranty applicable to such component sold in connection with the VIBRO-LASER Goods purchased.
Non-warranty cases
This warranty shall not apply to any Goods or the Goods parts in which VIBRO-LASER’s sole judgment have been repaired or altered outside VIBRO-LASER’s facilities in any way so as to affect the safety, function or reliability of the Goods or Goods parts, or has been subject to misuse, negligence, accident or other abuse.
Limited warranty
The warranty does not apply to consumables and parts that have a limited service life, such as batteries and other similar equipment components.
VIBRO-LASER supports the Go-Green initiative to reduce carbon emissions from transportation.
By using sustainable aviation fuel (SAF), we can cut CO2 emissions by up to 80% compared to conventional jet fuel. Our commitment to sustainability aims to protect the planet for future generations.
FAQ
Can I find software downloads on your website?
Yes, you can find software downloads here: Software Download
Where can I check upcoming events?
Here you can find a list of upcoming exhibitions we will be participating in, as well as other events where you can meet us or our distributors throughout the year: Events
Where can I find the list of products and accessories?
You can find all information about products and accessories here: Products
Do you sell worldwide?
VIBRO-LASER company has a wide distribution network. Currently, the VIBRO-LASER shaft and geometry geometric alignment system is available in more than 20 countries worldwide. Distributors contact information is available here: Contacts
Where can I find the product using cases in the fields?
There is no better product representation than actual customer photos from the fields, you can discover all cases here: In the fields
Do you have a video showing how the Shaft Alignment systems work?
Yes, you can find tutorials here: Video Tutorials
Where can I update VIBRO-LASER Software?
You can check available updates on Google Play market or you can find software updates here: Software Download
How long is the product warranty?
VIBRO-LASER's liability and the Buyer's exclusive remedy under this warranty is limited to repair or replacement within two years after the date of shipment. You can find more information about product warranty here: Warranty
How much does an alignment training course cost?
You are able to clarify all information about training courses here: Feedback form
What is the price of your products?
The price of our products depends on several factors such as configuration, additional services, and delivery time. To get an exact price and additional information, please fill out the contact form here: Feedback form
How long is the tablet warranty?
You can find more information about warranty of any third-party manufactured goods sold or supplied by VIBRO-LASER here: Warranty
Can I download a manual for the Shaft Alignment model?
Yes, you can download manuals for the shaft alignment model and all other manuals here: Software Download
What is the lead time?
We believe that shorter lead times help meet customer expectations for quick service, minimal waiting time, and fast delivery. You are able to clarify lead time here: Feedback form
Why can’t my system connect with Bluetooth®?
If you are having trouble connecting your device to Bluetooth, please refer to the Quick Start materials: Quick Start
Where can I calibrate my system?
Сalibrate centers information is available here: Service
I would like to become a distributor
We are constantly growing and looking to expand our distribution network. Fill out the form and we will contact you shortly: Feedback form
Can I download booklets in different languages?
Yes, you can download booklets: Software Download